SHIPPING POLICY

UK Shipping

Orders placed before 2:00pm Monday to Friday are typically dispatched the same working day, subject to stock availability.

Standard UK delivery is generally completed within 1 to 3 working days following dispatch.

Delivery times are estimates only and cannot be guaranteed.

International Shipping

Integra Aesthetics Pro ships to selected international destinations.

International delivery typically takes between 5 and 15 working days depending on destination country, customs clearance, and local courier services.

Customers are solely responsible for any:

* Customs duties
* Import taxes
* VAT charges
* Regulatory fees
* Clearance charges

These costs are not included within product prices or shipping fees.

Tracking

Tracking information will be provided where available once an order has been dispatched.

Delays

Integra Aesthetics Group Ltd cannot be held responsible for delays caused by:

* Customs inspections
* Courier disruptions
* Weather conditions
* Public holidays
* Regulatory checks
* Circumstances outside our control

Incorrect Shipping Information

Customers are responsible for ensuring all shipping information is accurate at the time of purchase.

Additional shipping costs incurred due to incorrect information may be charged to the customer.

Lost or Damaged Deliveries

Claims relating to damaged, missing, or lost deliveries must be reported within 7 days of the stated delivery date.

We will work with the courier to investigate and resolve the issue where possible.